🚚 Shipping Policy

Thank you for shopping with Nestivu! We are committed to delivering high-quality Home & Kitchen products safely and efficiently. Please review our shipping policy below.

📦 Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding weekends and public holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with your tracking information.

Orders placed on weekends or public holidays will be processed on the next business day.

🚚 Shipping Time & Delivery

We currently ship within the United States.

Standard Shipping

Delivery Time: 7–12 Business Days

Shipping Cost: Free

Express Shipping

Delivery Time: 5–10 Business Days

Shipping Cost: $9.99

Shipping Partners

We work with trusted shipping carriers, including USPS, UPS, FedEx, DHL, and other reliable logistics partners, depending on your delivery location and carrier availability.

Important Information

Delivery times are estimated and are not guaranteed.

Shipping times may vary due to weather conditions, carrier delays, high order volumes, holidays, or other unforeseen circumstances.

Deliveries to rural or remote areas may require an additional 1–3 business days.

📍 Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can track your order by:

Visiting the carrier's tracking page using your tracking number.

Using the Track Order page available on the Nestivu website.

⚠️ Shipping Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to:

High order volumes

Severe weather conditions

Carrier service disruptions

Public holidays

Customs or unforeseen logistical issues

If your order experiences a significant delay, we will notify you as soon as possible.

🏠 Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

Nestivu is not responsible for packages shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error after placing your order, please contact us immediately before your order ships.

Email: support@nestivu.com

📦 Lost or Damaged Packages

If your package is lost during transit or arrives damaged:

Contact us within 7 days of the expected delivery date.

Include your order number.

Provide clear photos if the item arrived damaged.

Our support team will work with the shipping carrier to resolve the issue as quickly as possible. Depending on the outcome of the carrier investigation, we will arrange a replacement or refund when applicable.

🌎 International Shipping

At this time, Nestivu ships within the United States only.

We may expand our shipping services to additional countries in the future.

📞 Contact Us

If you have any questions regarding shipping or your order, we're happy to help.

Nestivu Customer Support

📧 Email: support@nestivu.com

📞 Phone: +1 (229)-466-0761

Thank you for choosing Nestivu. We appreciate your trust and look forward to helping make your home more comfortable, organized, and enjoyable with our carefully selected Home & Kitchen products.